Senior User / UX Researcher DE (f/m/d) – Remote Option

  • Product
  • Berlin, Germany

Senior User / UX Researcher DE (f/m/d) – Remote Option

Job description

Our goal at Meisterwerk is to become the #1 software provider for organization and collaboration in field service companies and to make our customers more successful with the Meisterwerk App.

User / UX Researchers at Meisterwerk deliver insights to drive product development and design based on customer feedback. You will partner with Product Managers, Marketers, Product Designers to conceptualize products, iterate on user journeys, and evaluate and refine user experiences. You’ll challenge the team to make data-driven decisions and keep the user in focus.


Your tasks

  • Deliver critical insight to drive user-centered design and product development
  • Synthesize existing research and data to identify user needs and product refinements
  • Craft findings deliverables to share insights, provide recommendations, and convey the user’s perspective to product teams
  • Be a strategic partner to key decision makers, helping to shape their vision for product development
  • Challenge your team constructively to leverage insights and build great products for our users
  • Own fast-paced projects in a rapidly changing consumer market space, paying close attention to research quality
  • Partner with Product Managers, Designers, Engineers, Marketeers, and others to develop research infrastructure


Job requirements

Your profile

  • You have at least 3-5 years of work experience in an applied research setting
  • You have a background in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Data Science or a related field, or have equivalent practical experience
  • You have a strong working knowledge of user research methods, including when and how to apply different methods in various scenarios
  • You are passionate about understanding your customers and bringing their voices into the design and development process
  • You are comfortable helping others from related disciplines develop their research expertise
  • You have a keen interest in B2B products or related fields
  • We operate right now in the German speaking DACH regions so fluent/native German and English language is mandatory


Why you should work at Meisterwerk

  • We work remote first and you have flexibility in choosing where you want to work from

  • Collaboration and team work is very important to us and we try to live this mantra every day

  • Short and fast decision making and an environment, where you can contribute proactivly

  • We promote self-responsible working and giving people ownership

  • You'll get A grade hardware

  • We like to do team events like regular lunches or e.g. float trips

  • Work / Life Balance – you'll have 28 days holidays

  • We want to let you participate in the success of Meisterwerk through our virtual employee stock option program